Established in 1983 we have achieved an enviable reputation for quality and service.
Here at Classic Elegance we pride ourselves on our ability to meet the needs of our customers and offer a wealth of styles and designs to suit any taste, budget, or vision.
Experts in Gas, Electric, Wood-Burning and Multi-fuel appliances we can offer advice and expertise no matter what your thoughts or ideas.
Our wide range of Timber, Marble, Natural & Reconstituted stone fireplaces are designed to offer subtle elegance or a bold statement piece that will compliment any room.
Our exclusive designs and materials can be made to measure to fit any chimney breast or space and our hearths can be made to fit gaps in carpet or wooden floors meaning you can change your fireplace without the need to consider new flooring.
From initial enquiry we offer help and advice, and our customers are free to browse at their leisure, we will never harass you and we will never push you to buy; we don’t like pushy salesmen any more than you do!
We offer site surveys, a measuring service, delivery and/or installation and our Gas installer is employed by us so no sub-contractors and no price changes on the day! The price we quote is always the price you pay.
Our service covers Wolverhampton, Walsall, Telford, Dudley, Stourbridge, Halesowen, Birmingham, Stafford Newport and Shrewsbury and often further afield on request.
If all this was not enough, we also have an aftersales service that is second to none. With recommended chimney sweeps, service engineers, and showroom support.
We offer demonstrations in store on use and care of your log burning stove, advice on caring for and maintaining your gas fire, and a host of accessories to really make the most of your new fire or fireplace.
Come and see us in store, with over 60 displays to view and more available besides let us add a Touch of Elegance to your home.
" I would just like to thank you for your help and advice in choosing my new fire and surround.
I am absolutely delighted with my new purchase and cannot speak highly enough of John who installed it so perfectly and made the removal of my old stone fireplace look easy!
His workmanship is impeccable, he’s so clean & tidy in his work and was a pleasure to have in my home even if he did drink me dry of coffee!
All in all a superb job and a big thank you to all concerned; I will recommend you to others."
" We would like to thank you for the excellent service you have provided in fitting our fire and surround for our new home. The goods were delivered promptly and the fitter was there on time even though we are currently on a building site.
During the time we have spent in choosing various things for our new home we have met many people, some not so helpful. We both recognise quality customer service and appreciate the way in which you handled our order. It makes all the difference, especially when you have many other things to worry about when moving home.
Thank you once again for your services, and we would definitely recommend you to others "
" Many thanks for your help for helping us to choose a log burner it is perfect.
Many Thanks "
" Just a small note to say how pleased we are with the service you provided from start of purchase to fitting of our fire and surround.
Thank You "
" We were very impressed by the professionalism shown by all three of you from our first enquiries to the final fitting...
Your customer care is exceptional and we would have no hesitation in recommending you to others. Infact, we will be contacting you again when we renovate our dining room in the near future. If only all companies were as proficient as yourselves!
" I can’t tell you how pleased I am and the service you provided was second to none and I would have no hesitation in recommending you.
The installer was first class. He was a very clean worker and nothing was too much trouble.
Once again a BIG thank you to you all. Best Wishes. "